Verification of Income and Employment has not yet been requested for this order. Select Order Verification on the Order Details page to add the service.
The borrower has not started the income and employment enrollment process. To get started, direct the borrower to log in to AccountChek using the link in their invitation email. If the borrower has not received or lost the login link, you can locate it under “Borrower Login” on the order details page.
The borrower has started, but not completed, the income and employment enrollment process, or the borrower has completed enrollment and the report is being processed.
An error occurred while attempting to obtain access to the borrower’s income and employment information. Report generation may have failed.
The borrower needs to update their payroll provider credentials in AccountChek. Please direct the borrower to log in to AccountChek and follow the prompts.
The borrower’s income and employment information has been harvested, and AccountChek successfully generated a report.
Complete with Errors
A report was generated successfully but returned limited data.
The AccountChek order has been closed. This indicates that the refresh period has expired or the order was closed manually by a verifier in your organization.
This AccountChek order has experienced an unknown error. Please contact AccountChek support.
An unspecified error occurred. This is usually temporary and may be cleared by simply generating a new report. If the condition persists, please contact AccountChek support.
The borrower needs to update their online payroll credentials in AccountChek. Please direct the borrower to log in to AccountChek and follow the prompts.
An error was encountered while generating an updated report. Please wait a few minutes and attempt another refresh. If unsuccessful, please contact AccountChek customer support for assistance.