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Customer Technical Support & Service
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For questions
or comments regarding your Informative Research e-Point account,
contact or email the following:
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System Availability
& Hours of Operation:
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IR System
Availability*
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IR Customer
Service Availability*
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CTST Help
Desk
Availability*
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Mon
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3:00am-12:30am
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5:00am-5:00pm
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7:00am-6:00pm
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Tue
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3:00am-12:30am
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5:00am-5:00pm
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7:00am-6:00pm
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Wed
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3:00am-12:30am
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5:00am-5:00pm
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7:00am-6:00pm
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Thu
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3:00am-12:30am
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5:00am-5:00pm
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7:00am-6:00pm
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Fri
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3:00am-11:00pm
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5:00am-5:00pm
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7:00am-6:00pm
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Sat
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4:00am-11:00pm
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N/A
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7:00am-3:30pm
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Sun
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5:00am-09:00pm
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N/A
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N/A
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* Pacific Standard Time
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