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Customer Service Contacts
At
Informative Research, we take service seriously; just ask
around, our reputation for service is supported a customer
service staff with an average of 17 years in the credit
reporting industry!
We're here to help
answer your questions, and we always value your feedback.
Customer service can be reached at:
Customer Service
(T) 800.676.3338 (F) 800.800.0451
service@informativeresearch.com
Email Note – Supplements cannot be submitted
via email due to privacy and potential security issues
surrounding e-mail on the Internet. To order supplements, please use our
Web Credit System or contact customer service.
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System
Availability* |
Customer
Service Availability* |
CTST
Help Desk Availability* |
| Mon |
3:00am-12:30am
|
5:00am-5:00pm
|
7:00am-6:00pm
|
| Tue |
3:00am-12:30am
|
5:00am-5:00pm
|
7:00am-6:00pm
|
| Wed |
3:00am-12:30am
|
5:00am-5:00pm
|
7:00am-6:00pm
|
| Thu |
3:00am-12:30am
|
5:00am-5:00pm
|
7:00am-6:00pm |
| Fri |
3:00am-11:00pm
|
5:00am-5:00pm
|
7:00am-6:00pm
|
| Sat |
4:00am-11:00pm
|
N/A
|
N/A
|
| Sun |
5:00am-09:00pm |
N/A
|
N/A
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*Pacific Time
Technical Support
Our Customer
Technical Support and Training (CTST) Help Desk is available to assist you with problems related
to ordering reports, importing reports into your LOS,
or any technical/training issue.
The
'Support' section of
our website contains valuable information such
as frequently asked questions,
forms and training downloads.
The Customer Technical Support and Training Help Desk can be reached at:
CTST
Help Desk - Technical Support/Training
Telephone 800.366.2794
Facsimile 800.800.0451
Email: css@informativeresearch.com
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