New Web-based Credit Ordering System Launched by Informative Research

Permission-based Features Bring New Ease and Greater Options to Loan Originators and Processors

GARDEN GROVE, Calif., Nov. 18 – Informative Research (IR), a leading independent mortgage credit reporting agency announced today that loan professionals can more easily manage their credit reporting transactions with the launch of IR’s enhanced Web Credit System. Informative Research has invested millions of dollars to ensure that customers are well supported to move forward as they rely more on technology to ease the workflow for loan originators and processors, and to power decisions.

“Informative Research’s enhanced Web Credit platform provides greater functionality and flexibility to users and management,” said Abe Chang, Chief Information Officer and Vice President of Information Services. “Our customers require robust systems that easily integrate credit reporting and accompanying products into their loan processes. The new web-based credit platform addresses our customers’ immediate needs while enabling the introduction of new features as they become available.”

A flexible rule and permissions-based design allows companies of any size to utilize the technology to their advantage. Offices can be set up to create hierarchies that allow a company’s headquarters to run reports on net branch facilities. Users and management alike can gain a better awareness of what products are ordered and how those products are used by a particular office. Auto-notification processes for credit supplements and re-scoring mechanisms are set so that the customer can receive updates via email, PDA or web-enabled phone.

The user interface has been redesigned so that users will only see the options for which they have permissions to activate. Details, including pricing will update as more products and options are added to the user’s selection, and the user clicks “Update Details.” Users have more options as they migrate through their credit transaction, and can more readily order supplements for the credit reports they have ordered, or on behalf of another user in their office.

Similar to the online retailing model, each order has a “cart,” where the products are able to be viewed and purchased, or edited, in one smooth step. Users can review the selections they have made, and the services they have ordered prior to completing their order. At any time, they can log back into the system to review the orders they have placed, and may cancel those orders that have not yet been assigned to one of their dedicated customer service team members. Should the order already be in process, the system will identify the request as having been “assigned” so that the user knows IR will need to be called with any additional information.

The system is entirely web-based, utilizing the latest web-based technology and Microsoft .NET architecture, as well as SQL Server. The platform uses web services technology and has n-tier architecture so that it is scalable and flexible in addressing the quick timeframes required by both loan originators and lenders with automated underwriting solutions.

Informative Research’s new web credit system will allow vendors who support MISMO rules to easily and quickly integrate to order credit. IR’s affiliate network is anticipated to grow more rapidly as third-party credit providers find it easier to connect to the IR network. Better security including the latest encryption standards, one-way encryption for passwords, and TruSecure SiteSecure certification means that IR customers and affiliates both are certain to benefit.

About Informative Research
Informative Research is a privately held information provider, servicing the mortgage lending industry since 1946. Informative Research was founded to provide research services aimed at reducing the risk faced by the banking and lending community. During its 58-year history, IR has evolved into one of the nation’s recognized leaders for full service mortgage information services, distinguished by its implementation of technology and its Commitment to Customer Excellence (C2E), which emphasizes extraordinary relationships with the lenders, brokers, and agents involved in the loan process. For further information regarding the benefits of working with Informative Research, please contact us at 714-638-2855, or visit http://www.informativeresearch.com.

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